This service agreement provides terms and conditions relevant to the resume and career services you are ordering. By placing an order, you indicate acceptance of the terms of service.

Satisfaction Guarantee

ExecResumes.com is committed to the highest standards of quality in designing, writing, and producing resumes. ExecResumes.com measures success by the satisfaction of our clients. ExecResumes.com guarantees that you will be satisfied with the resume quality, or we will revise the resume at no extra charge. The term of the ExecResumes.com Satisfaction Guarantee is three months from initial document delivery.

File Format

ExecResumes.com provides a copy of all documents in MS Word format. Because of technical differences in the equipment of our clients, ExecResumes.com is not responsible if the file does not appear as intended on your system. If your computer does not display the resume as intended, we offer a free PDF file viewable with Acrobat Reader.

Samples

ExecResumes.com occasionally uses resumes as samples in Web and print publications. All resumes used are fictionalized — information such as names, addresses, phone numbers, and employer names is changed to protect our client’s identity. We respect your wishes if you do not want to have your resume used — notify us in writing if this is the case.

Accurate Information

ExecResumes.com, its agents and staff members, will not be responsible for any misleading or inaccurate information contained in career materials. As our client, you are responsible for final proofreading and the content of all documents.

Project Scope

ExecResumes.com will develop high-impact career documents based on your stated career goal and experience provided at the information-gathering stage. Incorporating any new information after a draft of the resume is developed is subject to an update fee.

Exclusions and Warranty

Services are provided “as is” and without warranty of any kind. By accepting this agreement, you indicate acceptance and understanding as well as releasing ExecResumes.com from any and all liability.

Governing Law

Regardless of your place of residence, you agree that for purposes of venue, this agreement was entered into in Bucks County, Pennsylvania. Any dispute will be litigated or arbitrated in Bucks County, Pennsylvania, and you consent to the personal jurisdiction of the Pennsylvania State Courts.

Payment

Full payment is due at the time of ordering. Due to the nature of creative writing services, services are not subject to cancellation and fees are not refundable once you have ordered and received the proprietary career questionnaire. For your convenience, payment may be made by credit card, check, or money order, payable in U.S. dollars.